Registration Methods

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Mobile App("iAM Smart+")

Preparation

Preparation for Registration
Hong Kong Identity Card (HKIC) (Issued from 26 November 2018 onwards)
Personal mobile phone (Enabled Near-field communication(NFC1) and biometric authentication functions and installed "iAM Smart" App)
Email address
1If your personal mobile phone cannot activate or does not support NFC functionality, you can still register for an "iAM Smart" account using the "iAM Smart" mobile application. Please refer to the tutorial on registering for an "iAM Smart" account using the mobile application.
Click to read text version

Registration Steps

  1. Open the "iAM Smart" mobile app
  2. Select "Start Quick Registration"
  3. Select "Adult (Aged 18 or over)"
  4. Read and agree the "Declaration of the Applicant" carefully
  5. Select "Start", enable voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification if needed
  6. Capture the front side of HKIC
  7. Place the HKIC close to the NFC antenna position of your mobile phone and hold it for about 8 seconds until the data reading is completed
  8. Align your face with the photo frame on the screen and follow instructions to complete the actions for real person, undergo glare liveness detection and facial identification
  9. Perform mobile phone built-in biometric authentication
  10. Setup "iAM Smart" 6 digital password
  11. Provide Email Address
  12. "iAM Smart+" registration is completed

Preparation

Preparation for Registration
Applicant's Hong Kong Identity Card (HKIC) (Issued from 26 November 2018 onwards)
Applicant's personal mobile phone (Enabled Near-field communication(NFC1) and biometric authentication functions and installed "iAM Smart" App)
Applicant's Email address
Parent or guardian's personal mobile phone (Registered "iAM Smart" or "iAM Smart+")
1If your personal mobile phone cannot activate or does not support NFC functionality, you can still register for an "iAM Smart" account using the "iAM Smart" mobile application. Please refer to the tutorial on registering for an "iAM Smart" account using the mobile application.
Click to read text version

Registration Steps

  1. Open the "iAM Smart" mobile app
  2. Select "Start Quick Registration"
  3. Select "Minor (Aged 11 - 17)"
  4. The applicant is accompanied by a parent/guardian* to read and agree the "Declaration of the Applicant" carefully
  5. Parent/guardian* log in with their "iAM Smart" account and scan the QR code from the applicant's mobile phone
  6. Parent/guardian read and agree the "Declaration of the Parent/Guardian" carefully
  7. Select "Start", enable voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification if needed
  8. Capture the front side of HKIC
  9. Place the HKIC close to the NFC antenna position of your mobile phone and hold it for about 8 seconds until the data reading is completed
  10. Align your face with the photo frame on the screen and follow instructions to complete the actions for real person, undergo glare liveness detection and facial identification
  11. Perform mobile phone built-in biometric authentication
  12. Setup "iAM Smart" 6 digital password
  13. Provide Email Address
  14. "iAM Smart+" registration is completed
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to register for "iAM Smart", so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart" The accompanying parent or guardian must be "iAM Smart" User.

Mobile App(Upgrade to "iAM Smart+")

Preparation for Upgrade

Hong Kong Identity Card (HKIC) (Issued from 26 November 2018 onwards)
Personal mobile phone
(Enabled Near-field communication(NFC1) and biometric authentication functions and registered "iAM Smart" )
1If your personal mobile phone cannot activate or does not support NFC functionality, you can still register for an "iAM Smart" account using the "iAM Smart" mobile application. Please refer to the tutorial on registering for an "iAM Smart" account using the mobile application.
Click to read text version

Upgrade Steps

    • Open the "iAM Smart" mobile app
    • Select "Upgrade to iAM Smart+"
    • Read and agree the "Declaration of the Applicant" carefully
    • Select "Start" , enable voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification if needed
    • Capture the front side of HKIC
    • Place the HKIC close to the NFC antenna position of your mobile phone and hold it for about 8 seconds until the data reading is completed
    • Align your face with the photo frame on the screen and follow instructions to complete the actions for real person, undergo glare liveness detection and facial identification
    • "iAM Smart+" upgrade is completed

Preparation for Upgrade

Hong Kong Identity Card (HKIC) (Issued from 26 November 2018 onwards)
Applicant personal mobile phone (Enabled Near-field communication(NFC1) and registered "iAM Smart")
Parent or guardian personal mobile phone (Registered "iAM Smart" or "iAM Smart+")
1If your personal mobile phone cannot activate or does not support NFC functionality, you can still register for an "iAM Smart" account using the "iAM Smart" mobile application. Please refer to the tutorial on registering for an "iAM Smart" account using the mobile application.
Click to read text version

Upgrade Steps

  1. Open the "iAM Smart" mobile app
  2. Select "Upgrade to iAM Smart+"
  3. The applicant is accompanied by a parent/guardian* to read and agree the "Declaration of the Applicant" carefully
  4. Parent/guardian log in with their "iAM Smart" account and scan the QR code from the applicant's mobile phone
  5. Parent/guardian read and agree the "Declaration of the Parent/Guardian" carefully
  6. Select "Start" , enable voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification if needed
  7. Capture the front side of HKIC
  8. Place the HKIC close to the NFC antenna position of your mobile phone and hold it for about 8 seconds until the data reading is completed
  9. Align your face with the photo frame on the screen and follow instructions to complete the actions for real person, undergo glare liveness detection and facial identification
  10. "iAM Smart+" upgrade is completed
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to register for "iAM Smart", so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart" The accompanying parent or guardian must be "iAM Smart" User.

Tips for Registration
Tips about the HKIC Near-field communication(NFC) are listed below. Please contact "iAM Smart" Hotline for any enquiries.
Android Device Demonstration
As shown in the above figure, the system will display the NFC antenna position for common mobile phone models. During the registration process, users are required to follow the instructions and place the front side of their Hong Kong Identity Card (HKIC) vertically against the NFC antenna position on the back of the phone.

Users may need to remove the phone case and adjust the position of the Hong Kong Identity Card (HKIC) until five green indicator light turns on. Keep the Hong Kong Identity Card (HKIC) in that position until the card reading is completed. The entire card reading process takes about 8 seconds. Please do not remove the Hong Kong Identity Card (HKIC) before the reading is completed.
iOS Device Demonstration
As shown in the above figure, please place your Hong Kong Identity Card (HKIC) near the upper back of NFC antenna on the phone and hold it for about 8 seconds until the data reading is completed.
Facial Identification
Take photo under moderate lightingTake photo under moderate lighting
Position your full frontal face within photo framePosition your full frontal face within photo frame
Don't cover your faceDon't cover your face
Position your head within the photo frame and follow instructions to complete the required action for real person, undergo glare liveness detection and facial identification

Self-Registration Kiosk ("iAM Smart+")

Preparation

Hong Kong Identity Card (HKIC) 1
Personal mobile phone (Enabled Near-field communication(NFC) and biometric authentication functions and installed "iAM Smart" App)
Email address
1Old form of smart identity cards issued before 26 November 2018 will be invalidated in two phases in 2025. Phase I of the invalidation exercise will cover holders of old form of smart identity cards born in 1970 or after whose old cards will become invalid on 12 May 2025. Phase II of the invalidation exercise will cover holders of old form of smart identity cards born in 1969 or before whose old cards will become invalid on 12 October 2025.
Click to read text version

Registration Steps

  1. Go to the self-registration kiosk location in person
  2. Start to use the "iAM Smart" self-registration system on kiosk
  3. Select the language
  4. Select "Registration of "iAM Smart""
  5. Select "Register account (for persons aged 18 or over)"
  6. Open "iAM Smart" mobile app on your personal mobile phone
  7. Select "Registration from Self-registration kiosk/Registration service counters"
  8. Scan the QR code of the self-registration kiosk displayed by your phone
  9. Read the applicant statement and terms of use carefully
  10. Insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
  11. Retrieve HKIC from kiosk
  12. Align your face with the photo frame on the screen for real person and facial identification
  13. Wait for the identity verification
  14. Perform mobile phone built-in biometric authentication
  15. Setup "iAM Smart" 6 digital password
  16. Provide Email Address
  17. Complete registration of "iAM Smart+"

Preparation

Applicant's Hong Kong Identity Card (HKIC) 1
Applicant's personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Applicant's Email address
Parent or guardian's personal mobile phone (Registered "iAM Smart" or "iAM Smart+")
1Old form of smart identity cards issued before 26 November 2018 will be invalidated in two phases in 2025. Phase I of the invalidation exercise will cover holders of old form of smart identity cards born in 1970 or after whose old cards will become invalid on 12 May 2025. Phase II of the invalidation exercise will cover holders of old form of smart identity cards born in 1969 or before whose old cards will become invalid on 12 October 2025.
Click to read text version

Registration Steps

  1. Applicant and parent or guardian go to the self-registration kiosk location in person
  2. Start to use the "iAM Smart" self-registration system on kiosk
  3. Select the language
  4. Select "Registration of "iAM Smart""
  5. Select "Register account (for persons aged 11 to 17)"
  6. Applicant open "iAM Smart" mobile app on personal mobile phone
  7. Select "Registration from Self-registration kiosk / Registration service counters"
  8. Scan the QR code of the self-registration kiosk displayed by the phone
  9. Select "Continue"
  10. Parent or guardian*log in with their "iAM Smart" account and scan the QR code from kiosk to agree the registration
  11. The applicant is accompanied by a parent/guardian to read the applicant statement and terms of use carefully
  12. Parent or guardian read and agree the parent or guardian statement and terms of use carefully
  13. The applicant is accompanied by a parent/guardian to agree the applicant statement and terms of use carefully
  14. Applicant insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC <<Smart Identity Card must select gender>>
  15. Applicant retrieve HKIC from kiosk
  16. Applicant align your face with the photo frame on the screen for real person and facial identification
  17. Wait for the identity verification
  18. Perform mobile phone built-in biometric authentication
  19. Setup "iAM Smart" 6 digital password
  20. Provide Email Address
  21. Complete registration of "iAM Smart+"
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to register for "iAM Smart+", so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart". The accompanying parent or guardian must be "iAM Smart" User.

Self-Registration Kiosk (Upgrade to "iAM Smart+")

Preparation for Upgrade

Hong Kong Identity Card (HKIC) 1
Personal mobile phone
(Registered "iAM Smart" )
1Old form of smart identity cards issued before 26 November 2018 will be invalidated in two phases in 2025. Phase I of the invalidation exercise will cover holders of old form of smart identity cards born in 1970 or after whose old cards will become invalid on 12 May 2025. Phase II of the invalidation exercise will cover holders of old form of smart identity cards born in 1969 or before whose old cards will become invalid on 12 October 2025.

Tips for Upgrade

About the insert HKIC direction and tips for facial identification

Upgrade Steps

  1. Go to the self-registration kiosk location in person
  2. Start to use the "iAM Smart" self-registration system on kiosk
  3. Select the language
  4. Select "Haven't got the digital signing function"
  5. Select "Apply"
  6. Open "iAM Smart" mobile app on your personal mobile phone
  7. Login "iAM Smart" App
  8. Select "Scan QR Code"
  9. Scan the QR code of the self-registration kiosk displayed by your phone
  10. Read the applicant statement and terms of use carefully
  11. Insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC.
  12. Applicant retrieve HKIC from kiosk
  13. Applicant align your face with the photo frame on the screen for real person and facial identification
  14. Wait for the identity verification
  15. Successful application of digital signing function (Upgraded to "iAM Smart+")

Preparation for Upgrade

Hong Kong Identity Card (HKIC) 1
Applicant and parent or guardian personal mobile phones (Registered "iAM Smart" or "iAM Smart+")
1Old form of smart identity cards issued before 26 November 2018 will be invalidated in two phases in 2025. Phase I of the invalidation exercise will cover holders of old form of smart identity cards born in 1970 or after whose old cards will become invalid on 12 May 2025. Phase II of the invalidation exercise will cover holders of old form of smart identity cards born in 1969 or before whose old cards will become invalid on 12 October 2025.

Tips for Upgrade

About the HKIC scanning angle and tips for facial identification

Upgrade Steps

  1. Applicant and parent or guardian go to the self-registration kiosk location in person
  2. Start to use the "iAM Smart" self-registration system on kiosk
  3. Select the language
  4. Select "Haven't got the digital signing function"
  5. Select "Apply"
  6. Applicant open "iAM Smart" mobile app on your personal mobile phone
  7. Login "iAM Smart" App
  8. Select "Scan QR Code"
  9. Scan the QR code of the self-registration kiosk displayed by your phone
  10. Select "Continue" (Parent or guardian start the next step)
  11. Parent or guardian*log in with their "iAM Smart" account and scan the QR code from kiosk to agree the registration
  12. The applicant is accompanied by a parent/guardian to read the applicant statement and terms of use carefully
  13. Parent or guardian read and agree the parent or guardian statement and terms of use carefully
  14. The applicant is accompanied by a parent/guardian to agree the applicant statement and terms of use carefully
  15. Applicant insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC.
  16. Applicant retrieve HKIC from kiosk
  17. Applicant align your face with the photo frame on the screen for real person and facial identification
  18. Wait for the identity verification
  19. Successful application of digital signing function (Upgraded to "iAM Smart+")
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to upgrade for "iAM Smart+" , so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart" The accompanying parent or guardian must be "iAM Smart" User.
Where to register or upgrade?

Registration Service Counter or Mobile Registration Team ("iAM Smart+")

Preparation

Hong Kong Identity Card (HKIC) 1
Personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Email address
1Old form of smart identity cards issued before 26 November 2018 will be invalidated in two phases in 2025. Phase I of the invalidation exercise will cover holders of old form of smart identity cards born in 1970 or after whose old cards will become invalid on 12 May 2025. Phase II of the invalidation exercise will cover holders of old form of smart identity cards born in 1969 or before whose old cards will become invalid on 12 October 2025.
Registration Steps

Registration Steps

Registration Steps
  1. Go to the registration service counters in person
  2. With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the registration process
  3. Select the language
  4. Select "Register account(for persons aged 18 or over)"
  5. Applicant open "iAM Smart" mobile app on personal phone
  6. Select "Registration from Self-registration kiosk/Registration service counters"
  7. Scan the QR code displayed on the tablet by your phone.
  8. Read the applicant statement and terms of use carefully
  9. Insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC <<Smart Identity Card must select gender>>
  10. Staff will check and verify the HKIC of the applicant and facial identification
  11. Staff will select the verify result on tablet
  12. Staff return HKIC to applicant
  13. Applicant perform mobile phone built-in biometric authentication
  14. Setup "iAM Smart" 6 digital password
  15. Provide Email Address
  16. Staff will confirm applicant has completed account setting
  17. Complete registration of "iAM Smart+"

Preparation

Applicant's Hong Kong Identity Card (HKIC) 1
Parent or guardian's Hong Kong Identity Card (HKIC)
Applicant's personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Applicant's Email address
1Old form of smart identity cards issued before 26 November 2018 will be invalidated in two phases in 2025. Phase I of the invalidation exercise will cover holders of old form of smart identity cards born in 1970 or after whose old cards will become invalid on 12 May 2025. Phase II of the invalidation exercise will cover holders of old form of smart identity cards born in 1969 or before whose old cards will become invalid on 12 October 2025.
Registration Steps

Registration Steps

Registration Steps
  1. Applicant and parent or guardian go to the registration service counters in person
  2. With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the registration process
  3. Select the language
  4. Select "Register account(for persons aged 11 to 17)"
  5. Applicant open "iAM Smart" mobile app on personal phone
  6. Select "Registration from Self-registration kiosk/Registration service counters"
  7. Scan the QR code displayed on the tablet by the phone.
  8. The applicant is accompanied by a parent/guardian to read and agree the applicant statement and terms of use and the Parent or guardian statement and terms of use carefully
  9. Parent or guardian*insert their HKIC to agree the registration <<Smart Identity Card must select gender>>
  10. Staff will check and verify the HKIC of the parent or guardian and facial identification
  11. Applicant insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
  12. Staff will check and verify the HKIC of the applicant and facial identification
  13. Staff will select the verify result on tablet
  14. Staff return HKIC to applicant and parent/guardian
  15. Applicant perform mobile phone built-in biometric authentication
  16. Setup "iAM Smart" 6 digital password
  17. Provide Email Address
  18. Staff will confirm applicant has completed account setting
  19. Complete registration of "iAM Smart+"
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to register for "iAM Smart+", so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart".

Service Counters and Mobile Registration Teams (Upgrade to "iAM Smart+")

Preparation for Upgrade

Hong Kong Identity Card (HKIC) 1
Personal mobile phone
(Registered "iAM Smart" )
1Old form of smart identity cards issued before 26 November 2018 will be invalidated in two phases in 2025. Phase I of the invalidation exercise will cover holders of old form of smart identity cards born in 1970 or after whose old cards will become invalid on 12 May 2025. Phase II of the invalidation exercise will cover holders of old form of smart identity cards born in 1969 or before whose old cards will become invalid on 12 October 2025.

Upgrade Steps

  1. Go to the registration service counters location in person
  2. With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the upgrade process
  3. Select the language
  4. Select "Haven't got the digital signing function"
  5. Applicant open "iAM Smart" mobile app on your personal mobile phone
  6. Login "iAM Smart" App
  7. Select "Scan QR Code"
  8. Scan the QR code of the tablet displayed by your phone
  9. Applicant read the applicant statement and terms of use carefully
  10. Insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
  11. Staff will check and verify the HKIC of the applicant and facial identification
  12. Staff will select the verify result on tablet
  13. Staff return HKIC to applicant
  14. Successful application of digital signing function (Upgraded to "iAM Smart+")

Preparation for Upgrade

Applicant's Hong Kong Identity Card (HKIC) 1
Parent or guardian's Hong Kong Identity Card (HKIC)
Applicant's Personal mobile phone (Registered "iAM Smart")
1Old form of smart identity cards issued before 26 November 2018 will be invalidated in two phases in 2025. Phase I of the invalidation exercise will cover holders of old form of smart identity cards born in 1970 or after whose old cards will become invalid on 12 May 2025. Phase II of the invalidation exercise will cover holders of old form of smart identity cards born in 1969 or before whose old cards will become invalid on 12 October 2025.

Upgrade Steps

  1. Applicant and parent or guardian go to the registration service counters location in person
  2. With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the upgrade process
  3. Select the language
  4. Select " Haven't got the digital signing function"
  5. Applicant open "iAM Smart" mobile app on your personal mobile phone
  6. Login "iAM Smart" App
  7. Select "Scan QR Code"
  8. Scan the QR code of the tablet displayed by your phone
  9. The applicant is accompanied by a parent/guardian to read and agree the applicant statement and terms of use and the Parent or guardian statement and terms of use carefully
  10. Parent or guardian*insert their HKIC to agree the registration <<Smart Identity Card must select gender>>
  11. Staff will check and verify the HKIC of the parent or guardian and facial identification
  12. Applicant insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
  13. Staff will check and verify the HKIC of the applicant and facial identification
  14. Staff will select the verify result on tablet
  15. Staff return HKIC to applicant and parent/guardian
  16. Successful application of digital signing function (Upgraded to "iAM Smart+")
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to upgrade for "iAM Smart+" , so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart". The accompanying parent or guardian must be "iAM Smart" User.
Where to register or upgrade?