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Registration Methods

Register "iAM Smart"

Mobile app

Register or Upgrade to "iAM Smart+"

Self-Registration Kiosk
Registration Service Counter
or Mobile Registration Team

Register "iAM Smart"

Mobile app
The above information is applicable to Hong Kong Identity Card (HKIC) holders.
If you are Consular Corps Identity Card (CCIC) holder, please click to contact us for details.

Registration of "iAM Smart" through Mobile App

Registration steps for residents aged 18 or over

Preparation for Registration

Please prepare the required items for smooth registration:
The first pointHong Kong Identity Card (HKIC)
Second point
Personal mobile phone
(Enabled biometric authentication functions and installed"iAM Smart" App)
Third pointEmail address

Registration Steps

  1. Open the "iAM Smart" mobile app
  2. Select "Register on this mobile"
  3. Select "18 or over"
  4. Read the applicant statement and terms of use carefully
  5. Select "Enable voice navigation" or "Mute" (choose whether to provide you with voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification)
  6. Scan the Hong Kong Identity Card (HKIC) according to the instructions, and let the app to read the HKIC information and verify the authenticity of the HKIC.
  7. Align your face with the photo frame on the screen, do the actions specified by the system and take selfies for real person and facial identification
  8. Wait for the identity verification
  9. Perform mobile phone built-in biometric authentication
  10. Setup "iAM Smart" 6 digital password
  11. Provide Email Address
  12. Complete registration of "iAM Smart"
Demonstration video
Registration steps for residents aged between 11 and 17

Tips for Registration
Tips about the HKIC scanning angle and facial identification are listed below. Please contact "iAM Smart" Hotline for any enquiries.
Put the HKIC on a flat surface and scan the front side of it from three different angles to verify its authenticity and capture the information on it Demonstration Video (1): Scanning HKIC on a flat surface
If you encounter lighting problems, try holding the HKIC and adjusting the position of it or the mobile phone to an appropriate angle Demonstration video (2): Adjusting the angle of HKIC

Demonstration video (3): Adjusting the angle of mobile phone
Scan under moderate lighting and make sure words on the HKIC can be captured clearly

Download Link for "iAM Smart" App

Apple store   Google Play   App Gallery   Download APK File
Remark:
  • Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc..
  • Android, Google Play, and the Google Play logo are trademarks of Google Inc..
  • The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
  • Huawei AppGallery is provided by Huawei Services (Hong Kong) Co., Limited.

Register or Upgrade to "iAM Smart+"

Self-Registration Kiosk
The above information is applicable to Hong Kong Identity Card (HKIC) holders.
If you are Consular Corps Identity Card (CCIC) holder, please click to contact us for details.

Registration of "iAM Smart+" through Self-Registration Kiosk

Registration steps for residents aged 18 or over

Preparation for Registration

Please prepare the required items for smooth registration:
Hong Kong Identity Card (HKIC)
The first pointHong Kong Identity Card (HKIC)
Personal mobile phone (Enabled biometric authentication functions and downloaded "iAM Smart" App)
Second point
Personal mobile phone (Enabled biometric authentication functions and downloaded "iAM Smart" App)
Email address
Third pointEmail address

Registration Steps

  1. Go to the self-registration kiosk location in person
  2. Start to use the "iAM Smart" self-registration system on kiosk
  3. Select the language
  4. Select "Registration of "iAM Smart""
  5. Select "Register account (for persons aged 18 or over)"
  6. Open "iAM Smart" mobile app on your personal mobile phone
  7. Select "Registration from Self-registration kiosk/Registration service counters"
  8. Scan the QR code of the self-registration kiosk displayed by your phone
  9. Read the applicant statement and terms of use carefully
  10. Insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
  11. Retrieve HKIC from kiosk
  12. Align your face with the photo frame on the screen for real person and facial identification
  13. Wait for the identity verification
  14. Perform mobile phone built-in biometric authentication
  15. Setup "iAM Smart" 6 digital password
  16. Provide Email Address
  17. Complete registration of "iAM Smart+"
Demonstration video
Registration steps for residents aged between 11 and 17

Upgrade of "iAM Smart+" through Self-Registration Kiosk

Upgrade steps for residents aged 18 or over

Preparation for Upgrade

Please prepare the required items for smooth upgrade:
Hong Kong Identity Card (HKIC)
The first pointHong Kong Identity Card (HKIC)
Personal mobile phone (Registered " iAM Smart" )
Second point
Personal mobile phone
(Registered "iAM Smart" )

Upgrade Steps

  1. Go to the self-registration kiosk location in person
  2. Start to use the "iAM Smart" self-registration system on kiosk
  3. Select the language
  4. Select "Haven't got the digital signing function"
  5. Select "Apply"
  6. Open "iAM Smart" mobile app on your personal mobile phone
  7. Login "iAM Smart" App
  8. Select "Scan QR Code"
  9. Scan the QR code of the self-registration kiosk displayed by your phone
  10. Read the applicant statement and terms of use carefully
  11. Insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC.
  12. Applicant retrieve HKIC from kiosk
  13. Applicant align your face with the photo frame on the screen for real person and facial identification
  14. Wait for the identity verification
  15. Successful application of digital signing function (Upgraded to "iAM Smart+")
Upgrade steps for residents aged between 11 and 17

Tips for Registration

About the insert HKIC direction and tips for facial identification
About the HK Identity Card Verification, please insert your HKIC into the card slot of the kiosk with the side embedded with a chip facing up.
About the tips for Identity Verification, please make sure your full frontal face is captured within the photo frame on the screen for person and facial identification.

Location and Operating Hours

Self-registration Kiosks location as below ：
Self-registration Kiosks
* In view of the latest situation of COVID-19, please refer to the latest arrangements of relevant departments/organizations facilities for the opening hours. For more details, please visit the following link

Relevant departments Latest arrangements
Leisure and Cultural Services Department List of Facilities & Venues Latest News
MTR Service and Facilities What's News
LINK Plaza Address and Opening Hours
Registration Service Counter or Mobile Registration Team
The above information is applicable to Hong Kong Identity Card (HKIC) holders.
If you are Consular Corps Identity Card (CCIC) holder, please click to contact us for details.

Registration of "iAM Smart+" through Service Counters and Mobile Registration Teams

Registration steps for residents aged 18 or over

Preparation for Registration

Please prepare the required items for smooth registration:
Hong Kong Identity Card (HKIC)
The first pointHong Kong Identity Card (HKIC)
Personal mobile phone (Enabled biometric authentication functions and downloaded "iAM Smart" App)
Second point
Personal mobile phone
(Enabled biometric authentication functions and downloaded "iAM Smart" App)
Email address
Third pointEmail address

Registration Steps

  1. Go to the registration service counters in person
  2. With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the registration process
  3. Select the language
  4. Select "Register account(for persons aged 18 or over)"
  5. Applicant open "iAM Smart" mobile app on personal phone
  6. Select "Registration from Self-registration kiosk/Registration service counters"
  7. Scan the QR code displayed on the tablet by your phone.
  8. Read the applicant statement and terms of use carefully
  9. Insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC <<Smart Identity Card must select gender>>
  10. Staff will check and verify the HKIC of the applicant and facial identification
  11. Staff will select the verify result on tablet
  12. Staff return HKIC to applicant
  13. Applicant perform mobile phone built-in biometric authentication
  14. Setup "iAM Smart" 6 digital password
  15. Provide Email Address
  16. Staff will confirm applicant has completed account setting
  17. Complete registration of "iAM Smart+"
Registration steps for residents aged between 11 and 17

Upgrade of "iAM Smart+" through Service Counters and Mobile Registration Teams

Upgrade steps for residents aged 18 or over

Preparation for Upgrade

Please prepare the required items for smooth upgrade:
Hong Kong Identity Card (HKIC)
The first pointHong Kong Identity Card (HKIC)
Personal mobile phone (Registered "iAM Smart" )
Second pointPersonal mobile phone
(Registered "iAM Smart" )

Upgrade Steps

  1. Go to the registration service counters location in person
  2. With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the upgrade process
  3. Select the language
  4. Select "Haven't got the digital signing function"
  5. Applicant open "iAM Smart" mobile app on your personal mobile phone
  6. Login "iAM Smart" App
  7. Select "Scan QR Code"
  8. Scan the QR code of the tablet displayed by your phone
  9. Applicant read the applicant statement and terms of use carefully
  10. Insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
  11. Staff will check and verify the HKIC of the applicant and facial identification
  12. Staff will select the verify result on tablet
  13. Staff return HKIC to applicant
  14. Successful application of digital signing function (Upgraded to "iAM Smart+")
Upgrade steps for residents aged between 11 and 17

Location and Operating Hours

Mobile Registration Team and Registration Service Counters location as below:
Mobile Registration Team

Immigration Department

Other locations with high patronage
* In view of the latest situation of COVID-19, please refer to the latest arrangements of relevant departments/organizations facilities for the opening hours. For more details, please visit the following link

Relevant departments Latest arrangements
Immigration Department –
Smart Identity Card Replacement Centre 		Address and Opening Hours Latest News
The above information is applicable to Hong Kong Identity Card (HKIC) holders.
If you are Consular Corps Identity Card (CCIC) holder, please click to contact us for details.
Registration Methods
Registration Locations
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