Registration Methods
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Mobile App("iAM Smart+")
Preparation
Hong Kong Identity Card (HKIC) (Issued from 26 November 2018 onwards)
Personal mobile phone (Enabled Near-field communication(NFC) and biometric authentication functions and installed "iAM Smart" App)
Email address
*If your personal mobile phone cannot activate or does not support NFC functionality, you can still register for an "iAM Smart" account using the "iAM Smart" mobile application. Please refer to the tutorial on registering for an "iAM Smart" account using the mobile application.
Registration Steps
- Open the "iAM Smart" mobile app
- Select "Start Quick Registration"
- Select "Adult (Aged 18 or over)"
- Read and agree the "Declaration of the Applicant" carefully
- Select "Start", enable voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification if needed
- Capture the front side of HKIC
- Place the HKIC close to the NFC antenna position of your mobile phone and hold it for about 8 seconds until the data reading is completed
- Align your face with the photo frame on the screen and follow instructions to complete the actions for real person and facial identification
- Perform mobile phone built-in biometric authentication
- Setup "iAM Smart" 6 digital password
- Provide Email Address
- "iAM Smart+" registration is completed
Preparation
Applicant's Hong Kong Identity Card (HKIC)(Issued from 26 November 2018 onwards)
Applicant's personal mobile phone (Enabled Near-field communication(NFC) and biometric authentication functions and installed "iAM Smart" App)
Applicant's Email address
Parent or guardian's personal mobile phone (Registered "iAM Smart" or "iAM Smart+")
*If your personal mobile phone cannot activate or does not support NFC functionality, you can still register for an "iAM Smart" account using the "iAM Smart" mobile application. Please refer to the tutorial on registering for an "iAM Smart" account using the mobile application.
Registration Steps
- Open the "iAM Smart" mobile app
- Select "Start Quick Registration"
- Select "Minor (Aged 11 - 17)"
- The applicant is accompanied by a parent/guardian* to read and agree the "Declaration of the Applicant" carefully
- Parent/guardian* log in with their "iAM Smart" account and scan the QR code from the applicant's mobile phone
- Parent/guardian read and agree the "Declaration of the Parent/Guardian" carefully
- Select "Start", enable voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification if needed
- Capture the front side of HKIC
- Place the HKIC close to the NFC antenna position of your mobile phone and hold it for about 8 seconds until the data reading is completed
- Align face with the photo frame on the screen and follow instructions to complete the actions for real person and facial identification
- Perform mobile phone built-in biometric authentication
- Setup "iAM Smart" 6 digital password
- Provide Email Address
- "iAM Smart+" registration is completed
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to register for "iAM Smart", so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart" The accompanying parent or guardian must be "iAM Smart" User.
Mobile App(Upgrade to "iAM Smart+")
Preparation for Upgrade
Hong Kong Identity Card (HKIC)(Issued from 26 November 2018 onwards)
Personal mobile phone
(Enabled Near-field communication(NFC) and biometric authentication functions and registered "iAM Smart" )
(Enabled Near-field communication(NFC) and biometric authentication functions and registered "iAM Smart" )
*If your personal mobile phone cannot activate or does not support NFC functionality, you can still register for an "iAM Smart" account using the "iAM Smart" mobile application. Please refer to the tutorial on registering for an "iAM Smart" account using the mobile application.
Upgrade Steps
- Open the "iAM Smart" mobile app
- Select "Upgrade to iAM Smart+"
- Read and agree the "Declaration of the Applicant" carefully
- Select "Start" , enable voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification if needed
- Capture the front side of HKIC
- Place the HKIC close to the NFC antenna position of your mobile phone and hold it for about 8 seconds until the data reading is completed
- Align your face with the photo frame on the screen and follow instructions to complete the actions for real person and facial identification
- "iAM Smart+" upgrade is completed
Preparation for Upgrade
Hong Kong Identity Card (HKIC)(Issued from 26 November 2018 onwards)
Applicant personal mobile phone (Enabled Near-field communication(NFC) and registered "iAM Smart")
Parent or guardian personal mobile phone (Registered "iAM Smart" or "iAM Smart+")
*If your personal mobile phone cannot activate or does not support NFC functionality, you can still register for an "iAM Smart" account using the "iAM Smart" mobile application. Please refer to the tutorial on registering for an "iAM Smart" account using the mobile application.
Upgrade Steps
- Open the "iAM Smart" mobile app
- Select "Upgrade to iAM Smart+"
- The applicant is accompanied by a parent/guardian* to read and agree the "Declaration of the Applicant" carefully
- Parent/guardian log in with their "iAM Smart" account and scan the QR code from the applicant's mobile phone
- Parent/guardian read and agree the "Declaration of the Parent/Guardian" carefully
- Select "Start" , enable voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification if needed
- Capture the front side of HKIC
- Place the HKIC close to the NFC antenna position of your mobile phone and hold it for about 8 seconds until the data reading is completed
- Align your face with the photo frame on the screen and follow instructions to complete the actions for real person and facial identification
- "iAM Smart+" upgrade is completed
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to register for "iAM Smart", so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart" The accompanying parent or guardian must be "iAM Smart" User.
Tips about the HKIC Near-field communication(NFC) are listed below. Please contact "iAM
Smart" Hotline for any enquiries.
Android Device Demonstration
As shown in the above figure, the system will display the NFC antenna position for common mobile phone models. During the registration process, users are required to follow the instructions and place the front side of their Hong Kong Identity Card (HKIC) vertically against the NFC antenna position on the back of the phone.
Users may need to remove the phone case and adjust the position of the Hong Kong Identity Card (HKIC) until five green indicator light turns on. Keep the Hong Kong Identity Card (HKIC) in that position until the card reading is completed. The entire card reading process takes about 8 seconds. Please do not remove the Hong Kong Identity Card (HKIC) before the reading is completed.
Users may need to remove the phone case and adjust the position of the Hong Kong Identity Card (HKIC) until five green indicator light turns on. Keep the Hong Kong Identity Card (HKIC) in that position until the card reading is completed. The entire card reading process takes about 8 seconds. Please do not remove the Hong Kong Identity Card (HKIC) before the reading is completed.
iOS Device Demonstration
As shown in the above figure, please place your Hong Kong Identity Card (HKIC) near the upper back of NFC antenna on the phone and hold it for about 8 seconds until the data reading is completed.
Facial Identification
Position your head within the photo frame and
follow instructions to complete the required action for real
person and facial identification
Self-Registration Kiosk ("iAM Smart+")
Preparation
Hong Kong Identity Card (HKIC)
Personal mobile phone (Enabled Near-field communication(NFC) and biometric authentication functions and installed "iAM Smart" App)
Email address
Registration Steps
- Open the "iAM Smart" mobile app
- Select "Upgrade to iAM Smart+"
- Read and agree the "Declaration of the Applicant" carefully
- Select "Start" , enable voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification if needed
- Capture the front side of HKIC
- Place the HKIC close to the NFC antenna position of your mobile phone and hold it for about 8 seconds until the data reading is completed
- Align your face with the photo frame on the screen and follow instructions to complete the actions for real person and facial identification
- "iAM Smart+" upgrade is completed
Preparation
Applicant's Hong Kong Identity Card (HKIC)
Applicant's personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Applicant's Email address
Parent or guardian's personal mobile phone (Registered "iAM Smart" or "iAM Smart+")
Registration Steps
- Open the "iAM Smart" mobile app
- Select "Upgrade to iAM Smart+"
- The applicant is accompanied by a parent/guardian* to read and agree the "Declaration of the Applicant" carefully
- Parent/guardian log in with their "iAM Smart" account and scan the QR code from the applicant's mobile phone
- Parent/guardian read and agree the "Declaration of the Parent/Guardian" carefully
- Select "Start" , enable voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification if needed
- Capture the front side of HKIC
- Place the HKIC close to the NFC antenna position of your mobile phone and hold it for about 8 seconds until the data reading is completed
- Align your face with the photo frame on the screen and follow instructions to complete the actions for real person and facial identification
- "iAM Smart+" upgrade is completed
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to register for "iAM Smart+", so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart". The accompanying parent or guardian must be "iAM Smart" User.
Self-Registration Kiosk (Upgrade to "iAM Smart+")
Preparation for Upgrade
Hong Kong Identity Card (HKIC)
Personal mobile phone
(Registered "iAM Smart" )
(Registered "iAM Smart" )
Tips for Upgrade
About the insert HKIC direction and tips for facial identification
Upgrade Steps
- Go to the self-registration kiosk location in person
- Start to use the "iAM Smart" self-registration system on kiosk
- Select the language
- Select "Haven't got the digital signing function"
- Select "Apply"
- Open "iAM Smart" mobile app on your personal mobile phone
- Login "iAM Smart" App
- Select "Scan QR Code"
- Scan the QR code of the self-registration kiosk displayed by your phone
- Read the applicant statement and terms of use carefully
- Insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC.
- Applicant retrieve HKIC from kiosk
- Applicant align your face with the photo frame on the screen for real person and facial identification
- Wait for the identity verification
- Successful application of digital signing function (Upgraded to "iAM Smart+")
Preparation for Upgrade
Hong Kong Identity Card (HKIC)
Applicant and parent or guardian personal mobile phones (Registered "iAM Smart" or "iAM Smart+")
Tips for Upgrade
About the HKIC scanning angle and tips for
facial identification
Upgrade Steps
- Applicant and parent or guardian go to the self-registration kiosk location in person
- Start to use the "iAM Smart" self-registration system on kiosk
- Select the language
- Select "Haven't got the digital signing function"
- Select "Apply"
- Applicant open "iAM Smart" mobile app on your personal mobile phone
- Login "iAM Smart" App
- Select "Scan QR Code"
- Scan the QR code of the self-registration kiosk displayed by your phone
- Select "Continue" (Parent or guardian start the next step)
- Parent or guardian*log in with their "iAM Smart" account and scan the QR code from kiosk to agree the registration
- The applicant is accompanied by a parent/guardian to read the applicant statement and terms of use carefully
- Parent or guardian read and agree the parent or guardian statement and terms of use carefully
- The applicant is accompanied by a parent/guardian to agree the applicant statement and terms of use carefully
- Applicant insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC.
- Applicant retrieve HKIC from kiosk
- Applicant align your face with the photo frame on the screen for real person and facial identification
- Wait for the identity verification
- Successful application of digital signing function (Upgraded to "iAM Smart+")
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to upgrade for "iAM Smart+" , so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart" The accompanying parent or guardian must be "iAM Smart" User.
Registration Service Counter or Mobile Registration Team ("iAM Smart+")
Preparation
Hong Kong Identity Card (HKIC)
Personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Email address
Registration Steps
- Go to the registration service counters in person
- With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the registration process
- Select the language
- Select "Register account(for persons aged 18 or over)"
- Applicant open "iAM Smart" mobile app on personal phone
- Select "Registration from Self-registration kiosk/Registration service counters"
- Scan the QR code displayed on the tablet by your phone.
- Read the applicant statement and terms of use carefully
- Insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC <<Smart Identity Card must select gender>>
- Staff will check and verify the HKIC of the applicant and facial identification
- Staff will select the verify result on tablet
- Staff return HKIC to applicant
- Applicant perform mobile phone built-in biometric authentication
- Setup "iAM Smart" 6 digital password
- Provide Email Address
- Staff will confirm applicant has completed account setting
- Complete registration of "iAM Smart+"
Preparation
Applicant's Hong Kong Identity Card (HKIC)
Parent or guardian's Hong Kong Identity Card (HKIC)
Applicant's personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Applicant's Email address
Registration Steps
- Applicant and parent or guardian go to the registration service counters in person
- With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the registration process
- Select the language
- Select "Register account(for persons aged 11 to 17)"
- Applicant open "iAM Smart" mobile app on personal phone
- Select "Registration from Self-registration kiosk/Registration service counters"
- Scan the QR code displayed on the tablet by the phone.
- The applicant is accompanied by a parent/guardian to read and agree the applicant statement and terms of use and the Parent or guardian statement and terms of use carefully
- Parent or guardian*insert their HKIC to agree the registration <<Smart Identity Card must select gender>>
- Staff will check and verify the HKIC of the parent or guardian and facial identification
- Applicant insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
- Staff will check and verify the HKIC of the applicant and facial identification
- Staff will select the verify result on tablet
- Staff return HKIC to applicant and parent/guardian
- Applicant perform mobile phone built-in biometric authentication
- Setup "iAM Smart" 6 digital password
- Provide Email Address
- Staff will confirm applicant has completed account setting
- Complete registration of "iAM Smart+"
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to register for "iAM Smart+", so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart".
Service Counters and Mobile Registration Teams (Upgrade to "iAM Smart+")
Preparation for Upgrade
Hong Kong Identity Card (HKIC)
Personal mobile phone
(Registered "iAM Smart" )
(Registered "iAM Smart" )
Upgrade Steps
- Go to the registration service counters location in person
- With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the upgrade process
- Select the language
- Select "Haven't got the digital signing function"
- Applicant open "iAM Smart" mobile app on your personal mobile phone
- Login "iAM Smart" App
- Select "Scan QR Code"
- Scan the QR code of the tablet displayed by your phone
- Applicant read the applicant statement and terms of use carefully
- Insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
- Staff will check and verify the HKIC of the applicant and facial identification
- Staff will select the verify result on tablet
- Staff return HKIC to applicant
- Successful application of digital signing function (Upgraded to "iAM Smart+")
Preparation for Upgrade
Applicant's Hong Kong Identity Card (HKIC)
Parent or guardian's Hong Kong Identity Card (HKIC)
Applicant's Personal mobile phone (Registered "iAM Smart")
Upgrade Steps
- Applicant and parent or guardian go to the registration service counters location in person
- With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the upgrade process
- Select the language
- Select " Haven't got the digital signing function"
- Applicant open "iAM Smart" mobile app on your personal mobile phone
- Login "iAM Smart" App
- Select "Scan QR Code"
- Scan the QR code of the tablet displayed by your phone
- The applicant is accompanied by a parent/guardian to read and agree the applicant statement and terms of use and the Parent or guardian statement and terms of use carefully
- Parent or guardian*insert their HKIC to agree the registration <<Smart Identity Card must select gender>>
- Staff will check and verify the HKIC of the parent or guardian and facial identification
- Applicant insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
- Staff will check and verify the HKIC of the applicant and facial identification
- Staff will select the verify result on tablet
- Staff return HKIC to applicant and parent/guardian
- Successful application of digital signing function (Upgraded to "iAM Smart+")
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to upgrade for "iAM Smart+" , so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart". The accompanying parent or guardian must be "iAM Smart" User.