Registration Methods
Register "iAM Smart"
Register or Upgrade to "iAM Smart+"
Register "iAM Smart"
The above information is applicable to Hong Kong Identity Card (HKIC) holders.
If you are Consular Corps Identity Card (CCIC) holder, please click to contact us for details.
If you are Consular Corps Identity Card (CCIC) holder, please click to contact us for details.
Registration of "iAM Smart" through Mobile App
Registration steps for residents aged 18 or over
Preparation for Registration
Please prepare the required items for smooth registration:




Personal mobile phone
(Enabled biometric authentication functions and installed"iAM Smart" App)
(Enabled biometric authentication functions and installed"iAM Smart" App)


Registration Steps
- Open the "iAM Smart" mobile app
- Select "Register on this mobile"
- Select "18 or over"
- Read the applicant statement and terms of use carefully
- Select "Enable voice navigation" or "Mute" (choose whether to provide you with voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification)
- Scan the Hong Kong Identity Card (HKIC) according to the instructions, and let the app to read the HKIC information and verify the authenticity of the HKIC.
- Align your face with the photo frame on the screen, do the actions specified by the system and take selfies for real person and facial identification
- Wait for the identity verification
- Perform mobile phone built-in biometric authentication
- Setup "iAM Smart" 6 digital password
- Provide Email Address
- Complete registration of "iAM Smart"
Tips about the HKIC scanning angle and facial identification are listed below. Please contact "iAM Smart" Hotline for any enquiries.
Register or Upgrade to "iAM Smart+"
The above information is applicable to Hong Kong Identity Card (HKIC) holders.
If you are Consular Corps Identity Card (CCIC) holder, please click to contact us for details.
If you are Consular Corps Identity Card (CCIC) holder, please click to contact us for details.
Registration of "iAM Smart+" through Self-Registration Kiosk
Registration steps for residents aged 18 or over
Preparation for Registration
Please prepare the required items
for smooth registration:




Personal mobile phone (Enabled biometric
authentication functions and downloaded "iAM Smart"
App)


Registration Steps
- Go to the self-registration kiosk location in person
- Start to use the "iAM Smart" self-registration system on kiosk
- Select the language
- Select "Registration of "iAM Smart""
- Select "Register account (for persons aged 18 or over)"
- Open "iAM Smart" mobile app on your personal mobile phone
- Select "Registration from Self-registration kiosk/Registration service counters"
- Scan the QR code of the self-registration kiosk displayed by your phone
- Read the applicant statement and terms of use carefully
- Insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
- Retrieve HKIC from kiosk
- Align your face with the photo frame on the screen for real person and facial identification
- Wait for the identity verification
- Perform mobile phone built-in biometric authentication
- Setup "iAM Smart" 6 digital password
- Provide Email Address
- Complete registration of "iAM Smart+"
Upgrade of "iAM Smart+" through Self-Registration Kiosk
Upgrade steps for residents aged 18 or over
Preparation for Upgrade
Please prepare the required items
for smooth upgrade:




Personal mobile phone
(Registered "iAM Smart" )
(Registered "iAM Smart" )
Upgrade Steps
- Go to the self-registration kiosk location in person
- Start to use the "iAM Smart" self-registration system on kiosk
- Select the language
- Select "Haven't got the digital signing function"
- Select "Apply"
- Open "iAM Smart" mobile app on your personal mobile phone
- Login "iAM Smart" App
- Select "Scan QR Code"
- Scan the QR code of the self-registration kiosk displayed by your phone
- Read the applicant statement and terms of use carefully
- Insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC.
- Applicant retrieve HKIC from kiosk
- Applicant align your face with the photo frame on the screen for real person and facial identification
- Wait for the identity verification
- Successful application of digital signing function (Upgraded to "iAM Smart+")
Location and Operating Hours
Self-registration Kiosks location as below :
Self-registration Kiosks
* In view of the latest situation of COVID-19, please refer to
the latest arrangements of relevant departments/organizations
facilities for the opening hours. For more details, please visit
the following link
Relevant departments | Latest arrangements | |
---|---|---|
Leisure and Cultural Services Department | List of Facilities & Venues | Latest News |
MTR | Service and Facilities | What's News |
LINK Plaza | Address and Opening Hours |
The above information is applicable to Hong Kong Identity Card (HKIC) holders.
If you are Consular Corps Identity Card (CCIC) holder, please click to contact us for details.
If you are Consular Corps Identity Card (CCIC) holder, please click to contact us for details.
Registration of "iAM Smart+" through Service Counters and Mobile Registration Teams
Registration steps for residents aged 18 or over
Preparation for Registration
Please prepare the required items
for smooth registration:




Personal mobile phone
(Enabled biometric authentication functions and downloaded "iAM Smart" App)
(Enabled biometric authentication functions and downloaded "iAM Smart" App)


Registration Steps
- Go to the registration service counters in person
- With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the registration process
- Select the language
- Select "Register account(for persons aged 18 or over)"
- Applicant open "iAM Smart" mobile app on personal phone
- Select "Registration from Self-registration kiosk/Registration service counters"
- Scan the QR code displayed on the tablet by your phone.
- Read the applicant statement and terms of use carefully
- Insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC <<Smart Identity Card must select gender>>
- Staff will check and verify the HKIC of the applicant and facial identification
- Staff will select the verify result on tablet
- Staff return HKIC to applicant
- Applicant perform mobile phone built-in biometric authentication
- Setup "iAM Smart" 6 digital password
- Provide Email Address
- Staff will confirm applicant has completed account setting
- Complete registration of "iAM Smart+"
Upgrade of "iAM Smart+" through Service Counters and Mobile Registration Teams
Upgrade steps for residents aged 18 or over
Preparation for Upgrade
Please prepare the required items
for smooth upgrade:




(Registered "iAM Smart" )
Upgrade Steps
- Go to the registration service counters location in person
- With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the upgrade process
- Select the language
- Select "Haven't got the digital signing function"
- Applicant open "iAM Smart" mobile app on your personal mobile phone
- Login "iAM Smart" App
- Select "Scan QR Code"
- Scan the QR code of the tablet displayed by your phone
- Applicant read the applicant statement and terms of use carefully
- Insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
- Staff will check and verify the HKIC of the applicant and facial identification
- Staff will select the verify result on tablet
- Staff return HKIC to applicant
- Successful application of digital signing function (Upgraded to "iAM Smart+")
Location and Operating Hours
Mobile Registration Team and Registration Service
Counters location as below:
Mobile Registration Team
Immigration Department |
Other locations with high patronage |
* In view of the latest situation of COVID-19, please refer to
the latest arrangements of relevant departments/organizations
facilities for the opening hours. For more details, please visit
the following link
Relevant departments | Latest arrangements | |
---|---|---|
Immigration Department – Smart Identity Card Replacement Centre |
Address and Opening Hours | Latest News |
The above information is applicable to Hong Kong Identity Card (HKIC) holders.
If you are Consular Corps Identity Card (CCIC) holder, please click to contact us for details.
If you are Consular Corps Identity Card (CCIC) holder, please click to contact us for details.