"iAM Smart" Mobile App
- Home Page
- Service Pages
- Personal Code
- Digital Document
- "e-ME" Profile
- Account Information
- Settings Details
- Login Function
Home Page
The front page of the "iAM Smart" mobile application provides citizens with a one-stop information experience.
Search, Featured Services and Thematic Services
Government and public-private institution services as well as government e-forms are integrated, selected, themed and categorized to enable citizens to quickly find the services they need.
For more information, please visit Service Catalogue.
Information or useful information
Citizens may also use the "iAM Smart" mobile app to get real-time daily-life information.
Source: Open Data Portal (https://data.gov.hk/)
Search, Featured Services and Thematic Services
Government and public-private institution services as well as government e-forms are integrated, selected, themed and categorized to enable citizens to quickly find the services they need.
For more information, please visit Service Catalogue.
Information or useful information
Citizens may also use the "iAM Smart" mobile app to get real-time daily-life information.
Source: Open Data Portal (https://data.gov.hk/)
The following is the interface of the mobile app for reference::
Register or Login
Search
Info
Inbox
Featured Services
Topics
Useful Information
Government Information
Services
Scan
Settings
Me
Service Pages
The "iAM Smart" services page allows users to search for and access online services and information from various government and public & private organisations. All of them are allocated under Theme, Government and related organisations, and Commercial and other organisations.
Theme - Classified into different themes based on the nature of the service.
Government and related organisations – Include services provided by government and related organisations.
Commercial and other organisations – Include services provided by commercial and other organisations.
For more information, please visit Service Catalogue.
Theme - Classified into different themes based on the nature of the service.
Government and related organisations – Include services provided by government and related organisations.
Commercial and other organisations – Include services provided by commercial and other organisations.
For more information, please visit Service Catalogue.
The following is the interface of the mobile app for reference:
Login Function
Users can log in to "iAM Smart" using the biometric authentication function on their mobile phones, including Face ID or Touch ID for iOS and fingerprint recognition for Android. Users can also choose to log in using a PIN after verifying their email addresses. The biometric authentication is set as the default login method upon the initial login, users can change the login method at any time when logging in thereafter.
The following is the interface of the mobile app for reference:
Settings Details
Users can manage various app settings and account settings, such as switching to lite mode, change the display settings, viewing account information and log records for the past 90 days, resetting passwords, and transferring account to another mobile phone, etc.
For detailed information on "Transfer Account To Another Mobile Phone", please click here to refer to the "Frequently Asked Questions".
Besides logging out manually, the system will automatically log out if users have not used the mobile application for a certain period of time after logging in to protect their personal privacy.
For detailed information on "Transfer Account To Another Mobile Phone", please click here to refer to the "Frequently Asked Questions".
Besides logging out manually, the system will automatically log out if users have not used the mobile application for a certain period of time after logging in to protect their personal privacy.
The following is the interface of the mobile app for reference:
With digital signing function
The "Lite Mode" is designed for individuals in need, specifically focusing on the following enhancements:
- Simplified Pages - Streamline the application pages to make it easier for users to quickly find and use the required services.
- Reduced Images - Screen reader software can read out the content on the application pages, allowing users to navigate through the pages by voice guidance.
- Font Adjustment - Enlarging the font size enhances text clarity, providing users with a more comfortable browsing experience.
The following is the interface of the mobile app for reference:
"e-ME" Profile
Users can edit their personal information in the "e-ME profile" section to facilitate automatic filling of online forms. Users can also authorise "iAM Smart" to retrieve the billing address, including electronic bills (in PDF format) and related information (such as billing date, owner name, service address, correspondence address, etc.), for the address proof purpose.
When online forms request users for submitting their personal information or address proof, users can choose to provide relevant information automatically by using the "e-ME" Form Filling function, without the need to fill in or upload the information.
When online forms request users for submitting their personal information or address proof, users can choose to provide relevant information automatically by using the "e-ME" Form Filling function, without the need to fill in or upload the information.
The following is the interface of the mobile app for reference:
Postal Address and Home Address
Billing Address
Account Information
Users can edit their account information for facilitating automatic filling of online forms and email address for receiving messages from "iAM Smart". Users can also check the validity date and reference number of their digital certificate.
For detailed information on "Renewing for iAM Smart-Cert", please click here to refer to the "Frequently Asked Questions".
For detailed information on "Confirming that my iAM Smart-Cert renewal is completed", please click here to refer to the "Frequently Asked Questions".
For detailed information on "Renewing for iAM Smart-Cert", please click here to refer to the "Frequently Asked Questions".
For detailed information on "Confirming that my iAM Smart-Cert renewal is completed", please click here to refer to the "Frequently Asked Questions".
The following is the interface of the mobile app for reference:
Personal Code
The Personal Code provides "iAM Smart" users a more efficient way for presenting partial personal information during verification and registration processes. This approach minimises the need to disclose excessive personal details by utilising an identity card. To develop applications related to "iAM Smart" Personal Code, please visit the "iAM Smart" sandbox webpage.
The following is the interface of the mobile app for reference:
" Personal Code" (QR code)
Partial personal data
Important note
Digital Document
"iAM Smart" Personal Assistant supports the "iAM Smart" version of a licence, permit, certificate, registration or other documents issued by the Government of the Hong Kong Special Administrative Region via the "e-Proof" platform.
"iAM Smart" users can use the scanner of the "iAM Smart" mobile app or the verification function of the "e-Proof" website to scan the QR code of the digital document displayed by another user to ascertain the authenticity of the digital document. The system will verify if:
Please visit the "e-Proof" website for details.
"iAM Smart" users can use the scanner of the "iAM Smart" mobile app or the verification function of the "e-Proof" website to scan the QR code of the digital document displayed by another user to ascertain the authenticity of the digital document. The system will verify if:
- the digital signature of the issuing authority is correct
- the digital document has not been tampered with
- the digital document has not expired or been revoked
Please visit the "e-Proof" website for details.
The following is the interface of the mobile app for reference:
Digital document details
Digital document image
Show QR Code
Remove digital document