What is "iAM Smart"?

"iAM Smart" Overview

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"iAM Smart" mobile app provides the one-stop personalised digital services platform, which enables users to log in and use online services by their personal mobile phone in a smart and convenient way.

"iAM Smart" users could conduct authentication, digital signing and "e-ME" form-filling functions via "iAM Smart" mobile app or website services so that users could easily log in and use the "iAM Smart" enabled online services. Furthermore, "iAM Smart" users could set up personalised notifications services for receiving government service updates with "iAM Smart" mobile app.


Target Users

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All Hong Kong residents with Hong Kong Identity Card (HKIC) and aged 11 or over are eligible to register for "iAM Smart". For residents aged between 11 and 17, registration has to be performed with the consent of a parent or guardian.

(Remark: If residents register through "iAM Smart" Mobile App or self-registration kiosk, the consenting parents / guardians must be "iAM Smart" Users.)
Target Users

"iAM Smart" Functions

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Needless to remember different account names and passwords
Authentication Down image
  • Residents can use biometric or PIN authentication to conduct online services with a single identity.
  • There is no need to remember different account names and passwords.
  • Please click here for the latest services and e-forms using "iAM Smart".
"e-ME" Form Filling
"e-ME" Form Filling
Needless to fill in the same personal details and upload address proof repeatedly
"e-ME" Form Filling Down image
  • It is a function of auto form-filling.
  • The account information and the personal data voluntarily provided in the "e-ME" profile can be used for filling online forms.
  • There is no need to fill in the same personal details and upload address proof repeatedly.

Data list of "e-ME" Form Filling
   Account Information
  • Chinese name
  • English name
  • Gender
  • Hong Kong Identity Card number
  • Date of birth
 "e-ME" Profile
  • Primary email
  • Other email
  • Mobile phone number
  • Home phone number
  • Office phone number
  • Prefix
  • Education level
  • Marital status
  • Postal address
  • Residential address
  • Billing address Information Demonstration video
Personalised Notifications
Personalised Notifications
Receive the news and updates of the government online services
Personalised Notifications Down image
  • This function allows users to instantly receive the latest information and messages from selected government online services based on own personal needs.
  • Please click here for the latest services and e-Forms using "iAM Smart".
Digital Signing
Digital Signing(Applicable for registered "iAM Smart+" account only)
Digital signing with legal backing
Digital Signing Down image
  • Applicable for registered "iAM Smart+" account only
  • Digital signing function is provided under the Electronic Transactions Ordinance (Cap. 553). "iAM Smart+" account user can make use of
    iAM Smart-Cert to perform digital signing function, which has legal backing for handling statutory documents and procedures.


How to get "iAM Smart"?

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  • Residents can download and install "iAM Smart" mobile app and process the online registration remotely.
  • To use digital signing, residents can visit the self-registration kiosks or registration service counters in various districts for "iAM Smart+" registration. The government will also arrange mobile registration teams to venues with high patronage, such as shopping malls and government premises, to assist those in need (such as the elderly) to register.
The above information is applicable to Hong Kong Identity Card (HKIC) holders.
If you are Consular Corps Identity Card (CCIC) holder, please click Live Chat to contact us for details.

how to get iam smart