Registration Methods
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Mobile App
Preparation
Hong Kong
Identity Card
Personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Email address
Registration Steps
- Open the "iAM Smart" mobile app
- Select "Register on this mobile"
- Select "18 or over"
- Read the applicant statement and terms of use carefully
- Select "Enable voice navigation" or "Mute" (choose whether to provide you with voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification)
- Scan the Hong Kong Identity Card (HKIC) according to the instructions, and let the app to read the HKIC information and verify the authenticity of the HKIC.
- Align your face with the photo frame on the screen, do the actions specified by the system and take selfies for real person and facial identification
- Wait for the identity verification
- Perform mobile phone built-in biometric authentication
- Setup "iAM Smart" 6 digital password
- Provide Email Address
- Complete registration of "iAM Smart"
Preparation
Applicant's Hong Kong Identity Card
Applicant's personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Applicant's Email address
Parent or guardian's personal mobile phone (Registered "iAM Smart" or "iAM Smart+")
Registration Steps
- Open the "iAM Smart" mobile app
- Select "Register on this mobile"
- Select "11 or 17"
- Parent or guardian*log in with their "iAM Smart" account and scan the QR code from the applicant's mobile phone to agree the registration
- The applicant is accompanied by a parent/guardian to read the applicant statement and terms of use carefully
- Parent or guardian read and agree the parent or guardian statement and terms of use carefully
- The applicant is accompanied by a parent/guardian to agree the applicant statement and terms of use carefully.
- Select "Enable voice navigation" or "Mute" (choose whether to provide you with voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification)
- Scan the Hong Kong Identity Card (HKIC) according to the instructions, and let the app to read the HKIC information and verify the authenticity of the HKIC.
- Align your face with the photo frame on the screen, do the actions specified by the system and take selfies for real person and facial identification
- Wait for the identity verification
- Perform mobile phone built-in biometric authentication
- Setup "iAM Smart" 6 digital password
- Provide Email Address
- Complete registration of "iAM Smart"
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to register for "iAM Smart", so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart" The accompanying parent or guardian must be "iAM Smart" User.
Tips about the HKIC scanning angle and facial identification are listed below. Please contact "iAM
Smart" Hotline for any enquiries.
Scanning HKIC - Method (1)
Put the HKIC on a flat surface and scan the
front side of it from three different angles to verify its
authenticity and capture the information on it
Scanning HKIC - Method (2)
If you encounter lighting problems, try holding
the HKIC and adjusting the position of it or the mobile phone to
an appropriate angle
Facial Identification
Take photo under moderate lighting
Position
your full frontal face within photo frame
Don't
cover your face
Position your head within the photo frame and
follow instructions to complete the required action for real
person and facial identification
Self-Registration Kiosk ("iAM Smart+")
Preparation
Hong Kong Identity Card
Personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Email address
Registration Steps
- Go to the self-registration kiosk location in person
- Start to use the "iAM Smart" self-registration system on kiosk
- Select the language
- Select "Registration of "iAM Smart""
- Select "Register account (for persons aged 18 or over)"
- Open "iAM Smart" mobile app on your personal mobile phone
- Select "Registration from Self-registration kiosk/Registration service counters"
- Scan the QR code of the self-registration kiosk displayed by your phone
- Read the applicant statement and terms of use carefully
- Insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
- Retrieve HKIC from kiosk
- Align your face with the photo frame on the screen for real person and facial identification
- Wait for the identity verification
- Perform mobile phone built-in biometric authentication
- Setup "iAM Smart" 6 digital password
- Provide Email Address
- Complete registration of "iAM Smart+"
Preparation
Applicant's Hong Kong Identity Card
Applicant's personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Applicant's Email address
Parent or guardian's personal mobile phone (Registered "iAM Smart" or "iAM Smart+")
Registration Steps
- Applicant and parent or guardian go to the self-registration kiosk location in person
- Start to use the "iAM Smart" self-registration system on kiosk
- Select the language
- Select "Registration of "iAM Smart""
- Select "Register account (for persons aged 11 to 17)"
- Applicant open "iAM Smart" mobile app on personal mobile phone
- Select "Registration from Self-registration kiosk / Registration service counters"
- Scan the QR code of the self-registration kiosk displayed by the phone
- Select "Continue"
- Parent or guardian*log in with their "iAM Smart" account and scan the QR code from kiosk to agree the registration
- The applicant is accompanied by a parent/guardian to read the applicant statement and terms of use carefully
- Parent or guardian read and agree the parent or guardian statement and terms of use carefully
- The applicant is accompanied by a parent/guardian to agree the applicant statement and terms of use carefully
- Applicant insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC <<Smart Identity Card must select gender>>
- Applicant retrieve HKIC from kiosk
- Applicant align your face with the photo frame on the screen for real person and facial identification
- Wait for the identity verification
- Perform mobile phone built-in biometric authentication
- Setup "iAM Smart" 6 digital password
- Provide Email Address
- Complete registration of "iAM Smart+"
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to register for "iAM Smart+", so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart". The accompanying parent or guardian must be "iAM Smart" User.
Self-Registration Kiosk (Upgrade to "iAM Smart+")
Preparation for Upgrade
Hong Kong Identity Card
Personal mobile phone
(Registered "iAM Smart" )
(Registered "iAM Smart" )
Tips for Upgrade
About the insert HKIC direction and tips for facial identification
Upgrade Steps
- Go to the self-registration kiosk location in person
- Start to use the "iAM Smart" self-registration system on kiosk
- Select the language
- Select "Haven't got the digital signing function"
- Select "Apply"
- Open "iAM Smart" mobile app on your personal mobile phone
- Login "iAM Smart" App
- Select "Scan QR Code"
- Scan the QR code of the self-registration kiosk displayed by your phone
- Read the applicant statement and terms of use carefully
- Insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC.
- Applicant retrieve HKIC from kiosk
- Applicant align your face with the photo frame on the screen for real person and facial identification
- Wait for the identity verification
- Successful application of digital signing function (Upgraded to "iAM Smart+")
Preparation for Upgrade
Hong Kong
Identity Card
Applicant and parent or guardian personal mobile phones (Registered "iAM Smart" or "iAM Smart+")
Tips for Upgrade
About the HKIC scanning angle and tips for
facial identification
Upgrade Steps
- Applicant and parent or guardian go to the self-registration kiosk location in person
- Start to use the "iAM Smart" self-registration system on kiosk
- Select the language
- Select "Haven't got the digital signing function"
- Select "Apply"
- Applicant open "iAM Smart" mobile app on your personal mobile phone
- Login "iAM Smart" App
- Select "Scan QR Code"
- Scan the QR code of the self-registration kiosk displayed by your phone
- Select "Continue" (Parent or guardian start the next step)
- Parent or guardian*log in with their "iAM Smart" account and scan the QR code from kiosk to agree the registration
- The applicant is accompanied by a parent/guardian to read the applicant statement and terms of use carefully
- Parent or guardian read and agree the parent or guardian statement and terms of use carefully
- The applicant is accompanied by a parent/guardian to agree the applicant statement and terms of use carefully
- Applicant insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC.
- Applicant retrieve HKIC from kiosk
- Applicant align your face with the photo frame on the screen for real person and facial identification
- Wait for the identity verification
- Successful application of digital signing function (Upgraded to "iAM Smart+")
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to upgrade for "iAM Smart+" , so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart" The accompanying parent or guardian must be "iAM Smart" User.
Registration Service Counter or Mobile Registration Team ("iAM Smart+")
Preparation
Hong Kong
Identity Card
Personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Email address
Registration Steps
- Go to the registration service counters in person
- With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the registration process
- Select the language
- Select "Register account(for persons aged 18 or over)"
- Applicant open "iAM Smart" mobile app on personal phone
- Select "Registration from Self-registration kiosk/Registration service counters"
- Scan the QR code displayed on the tablet by your phone.
- Read the applicant statement and terms of use carefully
- Insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC <<Smart Identity Card must select gender>>
- Staff will check and verify the HKIC of the applicant and facial identification
- Staff will select the verify result on tablet
- Staff return HKIC to applicant
- Applicant perform mobile phone built-in biometric authentication
- Setup "iAM Smart" 6 digital password
- Provide Email Address
- Staff will confirm applicant has completed account setting
- Complete registration of "iAM Smart+"
Preparation
Applicant's Hong Kong Identity Card
Parent or guardian's Hong Kong Identity Card
Applicant's personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Applicant's Email address
Registration Steps
- Applicant and parent or guardian go to the registration service counters in person
- With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the registration process
- Select the language
- Select "Register account(for persons aged 11 to 17)"
- Applicant open "iAM Smart" mobile app on personal phone
- Select "Registration from Self-registration kiosk/Registration service counters"
- Scan the QR code displayed on the tablet by the phone.
- The applicant is accompanied by a parent/guardian to read and agree the applicant statement and terms of use and the Parent or guardian statement and terms of use carefully
- Parent or guardian*insert their HKIC to agree the registration <<Smart Identity Card must select gender>>
- Staff will check and verify the HKIC of the parent or guardian and facial identification
- Applicant insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
- Staff will check and verify the HKIC of the applicant and facial identification
- Staff will select the verify result on tablet
- Staff return HKIC to applicant and parent/guardian
- Applicant perform mobile phone built-in biometric authentication
- Setup "iAM Smart" 6 digital password
- Provide Email Address
- Staff will confirm applicant has completed account setting
- Complete registration of "iAM Smart+"
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to register for "iAM Smart+", so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart".
Service Counters and Mobile Registration Teams (Upgrade to "iAM Smart+")
Preparation for Upgrade
Hong Kong
Identity Card
Personal mobile phone
(Registered "iAM Smart" )
(Registered "iAM Smart" )
Upgrade Steps
- Go to the registration service counters location in person
- With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the upgrade process
- Select the language
- Select "Haven't got the digital signing function"
- Applicant open "iAM Smart" mobile app on your personal mobile phone
- Login "iAM Smart" App
- Select "Scan QR Code"
- Scan the QR code of the tablet displayed by your phone
- Applicant read the applicant statement and terms of use carefully
- Insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
- Staff will check and verify the HKIC of the applicant and facial identification
- Staff will select the verify result on tablet
- Staff return HKIC to applicant
- Successful application of digital signing function (Upgraded to "iAM Smart+")
Preparation for Upgrade
Applicant's Hong Kong Identity Card
Parent or guardian's Hong Kong Identity Card
Applicant's Personal mobile phone (Registered "iAM Smart")
Upgrade Steps
- Applicant and parent or guardian go to the registration service counters location in person
- With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the upgrade process
- Select the language
- Select " Haven't got the digital signing function"
- Applicant open "iAM Smart" mobile app on your personal mobile phone
- Login "iAM Smart" App
- Select "Scan QR Code"
- Scan the QR code of the tablet displayed by your phone
- The applicant is accompanied by a parent/guardian to read and agree the applicant statement and terms of use and the Parent or guardian statement and terms of use carefully
- Parent or guardian*insert their HKIC to agree the registration <<Smart Identity Card must select gender>>
- Staff will check and verify the HKIC of the parent or guardian and facial identification
- Applicant insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
- Staff will check and verify the HKIC of the applicant and facial identification
- Staff will select the verify result on tablet
- Staff return HKIC to applicant and parent/guardian
- Successful application of digital signing function (Upgraded to "iAM Smart+")
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to upgrade for "iAM Smart+" , so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart". The accompanying parent or guardian must be "iAM Smart" User.