Registration Methods

If you are Consular Corps Identity Card (CCIC) holder, please click Live Chat to contact us for details.

Preparation

Preparation for Registration
Hong Kong Identity Card
Personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Email address

Registration Steps

  1. Open the "iAM Smart" mobile app
  2. Select "Register on this mobile"
  3. Select "18 or over"
  4. Read the applicant statement and terms of use carefully
  5. Select "Enable voice navigation" or "Mute" (choose whether to provide you with voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification)
  6. Scan the Hong Kong Identity Card (HKIC) according to the instructions, and let the app to read the HKIC information and verify the authenticity of the HKIC.
  7. Align your face with the photo frame on the screen, do the actions specified by the system and take selfies for real person and facial identification
  8. Wait for the identity verification
  9. Perform mobile phone built-in biometric authentication
  10. Setup "iAM Smart" 6 digital password
  11. Provide Email Address
  12. Complete registration of "iAM Smart"

Preparation

Preparation for Registration
Applicant's Hong Kong Identity Card
Applicant's personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Applicant's Email address
Parent or guardian's personal mobile phone (Registered "iAM Smart" or "iAM Smart+")

Registration Steps

  1. Open the "iAM Smart" mobile app
  2. Select "Register on this mobile"
  3. Select "11 or 17"
  4. Parent or guardian*log in with their "iAM Smart" account and scan the QR code from the applicant's mobile phone to agree the registration
  5. The applicant is accompanied by a parent/guardian to read the applicant statement and terms of use carefully
  6. Parent or guardian read and agree the parent or guardian statement and terms of use carefully
  7. The applicant is accompanied by a parent/guardian to agree the applicant statement and terms of use carefully.
  8. Select "Enable voice navigation" or "Mute" (choose whether to provide you with voice navigation when scanning Hong Kong Identity Card (HKIC) and facial identification)
  9. Scan the Hong Kong Identity Card (HKIC) according to the instructions, and let the app to read the HKIC information and verify the authenticity of the HKIC.
  10. Align your face with the photo frame on the screen, do the actions specified by the system and take selfies for real person and facial identification
  11. Wait for the identity verification
  12. Perform mobile phone built-in biometric authentication
  13. Setup "iAM Smart" 6 digital password
  14. Provide Email Address
  15. Complete registration of "iAM Smart"
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to register for "iAM Smart", so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart" The accompanying parent or guardian must be "iAM Smart" User.
Tips about the HKIC scanning angle and facial identification are listed below. Please contact "iAM Smart" Hotline for any enquiries.
Demonstration Video (1): Scanning HKIC on a flat surface
Scanning HKIC - Method (1)
Put the HKIC on a flat surface and scan the front side of it from three different angles to verify its authenticity and capture the information on it
Demonstration video (2): Adjusting the angle of HKIC Demonstration video (3): Adjusting the angle of mobile phone
Scanning HKIC - Method (2)
If you encounter lighting problems, try holding the HKIC and adjusting the position of it or the mobile phone to an appropriate angle
Scanning HKIC - Tips
Scan under moderate lighting and make sure words on the HKIC can be captured clearly.
Facial Identification
Take photo under moderate lightingTake photo under moderate lighting
Position your full frontal face within photo framePosition your full frontal face within photo frame
Don't cover your faceDon't cover your face
Position your head within the photo frame and follow instructions to complete the required action for real person and facial identification

Self-Registration Kiosk ("iAM Smart+")

Preparation

Hong Kong Identity Card
Personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Email address

Registration Steps

  1. Go to the self-registration kiosk location in person
  2. Start to use the "iAM Smart" self-registration system on kiosk
  3. Select the language
  4. Select "Registration of "iAM Smart""
  5. Select "Register account (for persons aged 18 or over)"
  6. Open "iAM Smart" mobile app on your personal mobile phone
  7. Select "Registration from Self-registration kiosk/Registration service counters"
  8. Scan the QR code of the self-registration kiosk displayed by your phone
  9. Read the applicant statement and terms of use carefully
  10. Insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
  11. Retrieve HKIC from kiosk
  12. Align your face with the photo frame on the screen for real person and facial identification
  13. Wait for the identity verification
  14. Perform mobile phone built-in biometric authentication
  15. Setup "iAM Smart" 6 digital password
  16. Provide Email Address
  17. Complete registration of "iAM Smart+"

Preparation

Applicant's Hong Kong Identity Card
Applicant's personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Applicant's Email address
Parent or guardian's personal mobile phone (Registered "iAM Smart" or "iAM Smart+")

Registration Steps

  1. Applicant and parent or guardian go to the self-registration kiosk location in person
  2. Start to use the "iAM Smart" self-registration system on kiosk
  3. Select the language
  4. Select "Registration of "iAM Smart""
  5. Select "Register account (for persons aged 11 to 17)"
  6. Applicant open "iAM Smart" mobile app on personal mobile phone
  7. Select "Registration from Self-registration kiosk / Registration service counters"
  8. Scan the QR code of the self-registration kiosk displayed by the phone
  9. Select "Continue"
  10. Parent or guardian*log in with their "iAM Smart" account and scan the QR code from kiosk to agree the registration
  11. The applicant is accompanied by a parent/guardian to read the applicant statement and terms of use carefully
  12. Parent or guardian read and agree the parent or guardian statement and terms of use carefully
  13. The applicant is accompanied by a parent/guardian to agree the applicant statement and terms of use carefully
  14. Applicant insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC <<Smart Identity Card must select gender>>
  15. Applicant retrieve HKIC from kiosk
  16. Applicant align your face with the photo frame on the screen for real person and facial identification
  17. Wait for the identity verification
  18. Perform mobile phone built-in biometric authentication
  19. Setup "iAM Smart" 6 digital password
  20. Provide Email Address
  21. Complete registration of "iAM Smart+"
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to register for "iAM Smart+", so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart". The accompanying parent or guardian must be "iAM Smart" User.

Self-Registration Kiosk (Upgrade to "iAM Smart+")

Preparation for Upgrade

Hong Kong Identity Card
Personal mobile phone
(Registered "iAM Smart" )

Tips for Upgrade

About the insert HKIC direction and tips for facial identification

Upgrade Steps

  1. Go to the self-registration kiosk location in person
  2. Start to use the "iAM Smart" self-registration system on kiosk
  3. Select the language
  4. Select "Haven't got the digital signing function"
  5. Select "Apply"
  6. Open "iAM Smart" mobile app on your personal mobile phone
  7. Login "iAM Smart" App
  8. Select "Scan QR Code"
  9. Scan the QR code of the self-registration kiosk displayed by your phone
  10. Read the applicant statement and terms of use carefully
  11. Insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC.
  12. Applicant retrieve HKIC from kiosk
  13. Applicant align your face with the photo frame on the screen for real person and facial identification
  14. Wait for the identity verification
  15. Successful application of digital signing function (Upgraded to "iAM Smart+")

Preparation for Upgrade

Hong Kong Identity Card
Applicant and parent or guardian personal mobile phones (Registered "iAM Smart" or "iAM Smart+")

Tips for Upgrade

About the HKIC scanning angle and tips for facial identification

Upgrade Steps

  1. Applicant and parent or guardian go to the self-registration kiosk location in person
  2. Start to use the "iAM Smart" self-registration system on kiosk
  3. Select the language
  4. Select "Haven't got the digital signing function"
  5. Select "Apply"
  6. Applicant open "iAM Smart" mobile app on your personal mobile phone
  7. Login "iAM Smart" App
  8. Select "Scan QR Code"
  9. Scan the QR code of the self-registration kiosk displayed by your phone
  10. Select "Continue" (Parent or guardian start the next step)
  11. Parent or guardian*log in with their "iAM Smart" account and scan the QR code from kiosk to agree the registration
  12. The applicant is accompanied by a parent/guardian to read the applicant statement and terms of use carefully
  13. Parent or guardian read and agree the parent or guardian statement and terms of use carefully
  14. The applicant is accompanied by a parent/guardian to agree the applicant statement and terms of use carefully
  15. Applicant insert HKIC into the card slot of the kiosk to read the HKIC information and verify the authenticity of the HKIC.
  16. Applicant retrieve HKIC from kiosk
  17. Applicant align your face with the photo frame on the screen for real person and facial identification
  18. Wait for the identity verification
  19. Successful application of digital signing function (Upgraded to "iAM Smart+")
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to upgrade for "iAM Smart+" , so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart" The accompanying parent or guardian must be "iAM Smart" User.

Registration Service Counter or Mobile Registration Team ("iAM Smart+")

Preparation

Hong Kong Identity Card
Personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Email address
Registration Steps

Registration Steps

Registration Steps
  1. Go to the registration service counters in person
  2. With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the registration process
  3. Select the language
  4. Select "Register account(for persons aged 18 or over)"
  5. Applicant open "iAM Smart" mobile app on personal phone
  6. Select "Registration from Self-registration kiosk/Registration service counters"
  7. Scan the QR code displayed on the tablet by your phone.
  8. Read the applicant statement and terms of use carefully
  9. Insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC <<Smart Identity Card must select gender>>
  10. Staff will check and verify the HKIC of the applicant and facial identification
  11. Staff will select the verify result on tablet
  12. Staff return HKIC to applicant
  13. Applicant perform mobile phone built-in biometric authentication
  14. Setup "iAM Smart" 6 digital password
  15. Provide Email Address
  16. Staff will confirm applicant has completed account setting
  17. Complete registration of "iAM Smart+"

Preparation

Applicant's Hong Kong Identity Card
Parent or guardian's Hong Kong Identity Card
Applicant's personal mobile phone (Enabled biometric authentication functions and installed "iAM Smart" App)
Applicant's Email address
Registration Steps

Registration Steps

Registration Steps
  1. Applicant and parent or guardian go to the registration service counters in person
  2. With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the registration process
  3. Select the language
  4. Select "Register account(for persons aged 11 to 17)"
  5. Applicant open "iAM Smart" mobile app on personal phone
  6. Select "Registration from Self-registration kiosk/Registration service counters"
  7. Scan the QR code displayed on the tablet by the phone.
  8. The applicant is accompanied by a parent/guardian to read and agree the applicant statement and terms of use and the Parent or guardian statement and terms of use carefully
  9. Parent or guardian*insert their HKIC to agree the registration <<Smart Identity Card must select gender>>
  10. Staff will check and verify the HKIC of the parent or guardian and facial identification
  11. Applicant insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
  12. Staff will check and verify the HKIC of the applicant and facial identification
  13. Staff will select the verify result on tablet
  14. Staff return HKIC to applicant and parent/guardian
  15. Applicant perform mobile phone built-in biometric authentication
  16. Setup "iAM Smart" 6 digital password
  17. Provide Email Address
  18. Staff will confirm applicant has completed account setting
  19. Complete registration of "iAM Smart+"
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to register for "iAM Smart+", so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart".

Service Counters and Mobile Registration Teams (Upgrade to "iAM Smart+")

Preparation for Upgrade

Hong Kong Identity Card
Personal mobile phone
(Registered "iAM Smart" )

Upgrade Steps

  1. Go to the registration service counters location in person
  2. With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the upgrade process
  3. Select the language
  4. Select "Haven't got the digital signing function"
  5. Applicant open "iAM Smart" mobile app on your personal mobile phone
  6. Login "iAM Smart" App
  7. Select "Scan QR Code"
  8. Scan the QR code of the tablet displayed by your phone
  9. Applicant read the applicant statement and terms of use carefully
  10. Insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
  11. Staff will check and verify the HKIC of the applicant and facial identification
  12. Staff will select the verify result on tablet
  13. Staff return HKIC to applicant
  14. Successful application of digital signing function (Upgraded to "iAM Smart+")

Preparation for Upgrade

Applicant's Hong Kong Identity Card
Parent or guardian's Hong Kong Identity Card
Applicant's Personal mobile phone (Registered "iAM Smart")

Upgrade Steps

  1. Applicant and parent or guardian go to the registration service counters location in person
  2. With the assistance of counter staff, applicant will use "iAM Smart" system installed on the tablet for the upgrade process
  3. Select the language
  4. Select " Haven't got the digital signing function"
  5. Applicant open "iAM Smart" mobile app on your personal mobile phone
  6. Login "iAM Smart" App
  7. Select "Scan QR Code"
  8. Scan the QR code of the tablet displayed by your phone
  9. The applicant is accompanied by a parent/guardian to read and agree the applicant statement and terms of use and the Parent or guardian statement and terms of use carefully
  10. Parent or guardian*insert their HKIC to agree the registration <<Smart Identity Card must select gender>>
  11. Staff will check and verify the HKIC of the parent or guardian and facial identification
  12. Applicant insert HKIC into the card slot of the tablet to read the HKIC information and verify the authenticity of the HKIC. <<Smart Identity Card must select gender>>
  13. Staff will check and verify the HKIC of the applicant and facial identification
  14. Staff will select the verify result on tablet
  15. Staff return HKIC to applicant and parent/guardian
  16. Successful application of digital signing function (Upgraded to "iAM Smart+")
*Consent of parent or guardian is required for Hong Kong residents aged from 11 to 17 to upgrade for "iAM Smart+" , so as to ensure the registrant understands the terms of use and personal information collection statement of "iAM Smart". The accompanying parent or guardian must be "iAM Smart" User.